Proposals are for developments of 50 or more units. Smaller building? Talk to our team.
Remembrance Day · 11 November
Lest We Forget
Today, on Remembrance Day, we pause to remember all those who have fallen, those who gave their lives so that we could live ours in freedom, and those who never made it home. We may not know them all, but we owe them all. Their courage, sacrifice and bravery will never be forgotten.
We also hold close in our hearts the family and friends we have loved and lost over the years. Those precious souls who may no longer walk beside us, but whose memories, love and light will remain with us forever. We miss you more than words can ever say.
As Christians, we remember that love never dies, and that through God’s grace there is hope beyond this life. May the Lord hold all those who have passed in His loving arms, grant them eternal peace, and bring comfort to everyone who carries their memory in their hearts.
Today we remember, we give thanks, we pray, and we honour every life lost, whether known to us personally or not.
To those we have loved, to those who have served, and to those who made the ultimate sacrifice, you are never forgotten.
May God bless them all and keep them in His eternal light.
Plymouth is our staffed head office. Truro and Exeter are business addresses for our Truro Block Management and Exeter Block Management trading names, with meetings by appointment.
A block management company is the managing agent appointed by the freeholder, a
resident management company (RMC) or a Right to Manage (RTM) company to run the shared parts
of a block of flats or an estate. It sets and collects the service charge, organises repairs
and contractors, keeps the building compliant and reports to the board or freeholder.
We aim to provide high-value, comprehensive residential block
management services encompassing freehold, block, leasehold and residential property
management, driven by our commitment to transparency, compliance and accountability.
Right to Manage
Take control of your building
How Right to Manage (RTM) works in England: who qualifies, the steps, the costs and support for leaseholders in Plymouth, Devon and the South West.
Estate management for residential developments across Plymouth, Devon, Cornwall and the South West: fixed fees, no commission and published start-up fees.
Proven experience across a wide range of estates
Dedicated property managers
Transparent reporting and financial accountability
Ready to switch? Changing managing agent is a decision for your RMC, RTM company or freeholder,
and the outgoing agent’s permission is not needed. Our
change of managing agent service runs
the handover of funds, records and compliance documents for you.
Recognised, Reliable and Accountable.
Managing agents in England need no licence or qualification to trade, though they must belong to a government-approved redress scheme; ours is The Property Ombudsman. We operate to recognised professional standards, with RICS-aligned financial controls, ISO 9001:2015 quality management and strict client money protection, so you can appoint us with confidence.
Plymouth Block Management is the trading name of Residential
Block Management Group Ltd (company 11252218). From our head office on Queen Anne’s
Battery in Plymouth, where our team is based, we manage residential blocks and estates across
Plymouth, Devon, Cornwall and the South West. We are ISO 9001:2015 certified (BSI certificate
FS 685565) and registered with The Property Ombudsman.
Why Choose Us for Block Management in Plymouth, Devon, Cornwall & the South West?
01
Experience That Matters
Our team manages residential blocks across Plymouth today, from around 122 apartments at Ocean Crescent in the city centre to Discovery Wharf and Harbourside Court on Sutton Harbour, and Admiralty Row East, a former MOD building at Mount Wise. We understand the challenges unique to coastal properties, older buildings, and modern developments.
02
Qualified Property Experts
Our property management staff hold the IOSH Certificate in Health and Safety, our Building Safety Supervisor holds TechIOSH and the NEBOSH Certificate in Fire Safety, and our fire door inspections are carried out by an ABBE Level 3 qualified inspector.
03
Recognised & Reliable
We work with trusted contractors, legal professionals and industry bodies, and won Managing Agent of the Year (1,000 to 5,000 Units) at the ARMA ACE Awards 2022.
04
Transparent & Accountable
No hidden fees, clear communication and full financial transparency. Clients receive detailed reports, an office team during working hours and a 24-hour emergency line.
05
Cost-Effective Solutions
Our team looks for cost savings and negotiates competitive contracts with trusted suppliers, so that the service charge buys the best possible value.
Being locally focused means we understand the Plymouth property landscape, from the Barbican and Stonehouse to Plympton, Plymstock and Devonport, and nearby towns such as Saltash, Ivybridge and Tavistock. We also know the rules particular to the city: the council’s High Rise Building Team counts 73 buildings at 18 metres or above, and an Article 4 Direction removes the automatic right to turn a house into a small HMO in eleven neighbourhoods. This allows us to:
Respond quickly to maintenance issues
Recommend reliable local contractors
Manage properties in line with local rules and risks, from high-rise registration and HMO licensing to tidal flood exposure, explained in our guide to tall buildings, HMOs and tidal risk in Plymouth
Property of the Month
Leeward House: A Right to Manage Block on Plymouth’s Waterfront
Leeward House is a striking
contemporary apartment development on Plymouth’s waterfront and one of the Right to Manage
buildings we’re proud to work with, a great example of leaseholders taking control of how
their building is run.
ISO 9001:2015 certified, BSI certificate FS 685565. Member of The Property Ombudsman. Registered with the Information Commissioner’s Office.
Our Awards
Smaller Managing Agent of the YearARMA ACE Awards 2017
Highly CommendedARMA ACE Awards 2018
Medium Managing Agent of the YearARMA ACE Awards 2019
Managing Agent of the Year (1,000 to 5,000 Units)ARMA ACE Awards 2022
ShortlistedARMA ACE Awards 2023
ShortlistedACE Awards 2026
Client Testimonials
On behalf of the Directors of Leeward House RTM, I am delighted to recommend Plymouth Block Management. From our very first discussions, Gary and Spencer provided invaluable support throughout the Right to Manage process, helping us navigate what could have been a complex transition with confidence and ease. Their planning and…
Chris, Director, Leeward House RTM
Dear PBM Team, I am writing to express my sincere appreciation and admiration for the remarkable improvements you have made since taking over the management of our block of flats at Alreiy Road. As a leaseholder, I have been thoroughly impressed with your actions and the transformation in our living environment. First and foremost, the…
Leaseholder, Paignton, Devon
Dear Mr Christie and the PMB Team, I hope this message finds you well. I am writing to express my sincere gratitude for the exceptional service provided by Plymouth Block Management (PBM) during the recent cold snap. The thoughtful gritting that your team implemented did not go unnoticed, and the impact was felt not only by myself but by…
Some of the firms we work with across Plymouth, Devon, Cornwall and the wider South West. Contractors on our
approved list are vetted, insured and documented before they start work, and their paperwork
is re-checked every year.
Live in a building we manage? Log a maintenance issue through the resident portal and track
it through to resolution. For genuine out-of-hours emergencies, call
01752 257338 and dial zero.